Process safety starts at the early design phase of building facilities and continues throughout their life cycle, making sure they are operated safely, well maintained and inspected regularly to identify and deal with any potential process safety hazards.

Clear global standards

Our global technical safety standards meet local regulatory requirements and, in many cases, exceed them. They define how we manage our facilities during their complete life cycle, with the goal of preventing incidents such as leaks and spills.

We take a dual approach to potential incidents. We identify and assess risks that have the potential to become an incident, and take the necessary steps to mitigate or eliminate them. At the same time, we prepare for, and are ready to respond to, incidents that occur.

We learn from investigations into industry incidents and embed this knowledge into our technical safety standards. Our training programmes help to create a working culture that increases risk awareness and prevents safety incidents.

Emergency response

We develop plans, and make sure we have the necessary resources to deal with spills, leaks, fires or explosions. We review our emergency response plans, testing them in safety exercises or in drills with local services and regulatory agencies that would be involved if an incident took place. We also create drill scenarios which involve the safe evacuation of our workforce from platforms, refineries or office buildings. This helps to test and improve our plans.

For oil spills, we have created a global response network that enables us to deal more effectively with oil spills, supplementing local response capability. We routinely perform large-scale exercises with local regulatory and response organisations to practice, and improve, our response capability.

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Transport safety

Safety is a key concern during aviation, maritime and road transport activities, which can include the movement of people, the delivery of equipment, goods and products.

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